A few things guests can expect to see:

• Mandatory use of PPEs (face shields/masks and safety masks) when traversing throughout the property
• Non-contact thermal scanning, and footwear and hand sanitation upon entering all hotel entrances
• Contactless check-in & out process with the use of E-Concierge
• Social distancing signages located throughout the property
• Grab & Go food service
• Availability of protective masks and hand sanitizers in the guest room
• Frequent sanitation of various key locations in the hotel
• Steaming of curtains and UVC light disinfection
• Room seal process
• Limited seating capacity, footwear sanitation, and social distancing in guest shuttles

We have also recently launched the Megaworld Hotels and Resorts' E-Concierge App which delivers greater attention to detail while allowing guests to control how they engage with our associates. Features include online check-in and check-out, easy-to-book restaurant and spa reservations, and room service orders. For optimum luxury service, our Duty Managers contact each and every guest ensuring a truly personalized stay and that health and safety concerns are successfully addressed. We are also enhancing our safety procedures through the use of Ultraviolet-C light disinfection tools that effectively sanitize all interior and exterior spaces and surfaces in the hotel. Two-day disinfection and a room “seal” process are also being practiced before our guest rooms are opened for occupancy again.

Additionally, guests can enjoy a gourmet picnic experience in our expansive beachfront and indoor garden. All seating capacities at the restaurants are reduced to 50% and all associates are wearing face masks. Electrostatic foggers are being used each day during set-up and before service commences, and areas are sanitized before setting up for a new guest. Hand sanitizer stations are available for guests and associates and physical distancing is being encouraged by standing at least six feet away.

See Certificate of Authority to Operate by Department of Tourism (DOT) here: